FabStation Help Center

Augmented reality steel software for a productive workforce.

Who we are

FabStation is the wholly owned intellectual property of Eterio Realities Inc. with offices located in Victoria, BC and Moncton, NB, Canada.

Our website address is: https://www.eterio.ca

Contact us: 1.866.979.0453 or emailto:info@fabstn.com.


What personal data we collect and why we collect it:

Uploaded Data

All files uploaded to our platform are not used or distributed to any third parties in any form or used in any other manner other than to deliver digital content and statistics to the desktop portal and apps associated with your account.

Contact forms

If you submit information on our contact forms in-app, on our platform, or on our websites we will store this information for internal uses only. This information will not be shared with any third party.


If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for one day, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Google uses cookies for analytics purposes. More information can be found in the analytics section and on Google’s website here.


We do not collect or retain personal data from our Microsoft, Android and Apple applications other than what is needed for the proper functioning of our platform.  Permission to access your photos and videos are strictly used for the functioning of the apps and are used locally on your device only.  We have no access to this data or any other data stored on your device.

Embedded content from other websites

Pages on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

This includes embedded videos displayed from youtube etc.


We have an integrated Google Analytics component  on this website.

Google Analytics is a web analytics service. Web analysis is the gathering, collection and analysis of data about the behavior of visitors to websites. Among other things, a web analysis service collects data on which website a data subject has come to a website from (so-called referrers), which subpages of the website were accessed or how often and for which period of time a subpage was viewed. A web analysis is mainly used to optimize a website and for the cost-benefit analysis of Internet advertising.

The operator of the Google Analytics component is Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA.

Google Analytics uses cookies. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. Google might transfer the personal information collected via this technical procedure to third parties.

You can prevent the storage of cookies by a corresponding setting of your browser software; however, please note that if you do this, you may not be able to use all the features of this website to the fullest extent possible.

In addition, you may prevent the collection of the data generated by the cookie and related to your use of the website (including your IP address) by Google as well as the processing of this data by Google by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl=en

This browser add-on informs Google Analytics via JavaScript that no data and information about website visits may be transmitted to Google Analytics.

In addition, a cookie already set by Google Analytics can be deleted at any time via the Internet browser or other software programs.

Further information and Google‘s applicable privacy regulations can be found at https://policies.google.com/privacy?hl=en and https://marketingplatform.google.com/about/ The following link provides a further explanation of Google Analytics https://marketingplatform.google.com/about/.

Our website also uses Google Analytics performance reports relating to demographics and interests and reports on Google Display Network impressions. You can disable Google Analytics for display advertising and customize the ads on the Google Display Network by visiting the ad settings at this link: https://adssettings.google.com.


Who we share your data with:

We do not share your data with third party vendors or any outside parties unless stated otherwise in our policy.  We use the data provided for normal operations of our platform, administrative and sales and marketing purposes only.

External Service Providers

We use Microsoft Azure to host our platform.  There privacy policy can be found here.  All files uploaded to our platform will be hosted on Microsoft’s Azure platform and are subject to their policy statement.

Our websites our hosted on Site5 and their privacy policy can be found here.

Our apps are hosted on Apple’s App Store and on Google Play.  The privacy policies for these services can be found here and here respectively.

We assume no responsibility or liability for any third party service providers’ policies or the actions of third party service providers.


How long we retain your data:

For users that use our platform, we store the personal information they provide indefinitely unless a request is made to erase the data.  Company user data can be seen, edited, or deleted at any time. Platform administrators can also see, edit and delete that information.


What rights you have over your data:

If you have an account on our platform, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.


Eternal Links:

Please note that our platform may contain links to other sites. When you access a third party’s website, even one that may contain the FabStation logo and content regarding FabStation’s products and services, please understand that the website is independent of FabStation. We do not control the privacy policies of any third party sites. If you click-through a banner ad or link to a third party site and submit your information, you will be subject to the privacy policies of those third parties. We assume no responsibility or liability for any third party policies or the actions of third parties. A link to a third-party website is not an endorsement.


How we protect your data:

Personal data shall be subject to additional safeguards to ensure this data is processed securely. For example, we work hard to ensure data is encrypted when in transit and storage, and access to this data will be strictly limited to a minimum number of individuals and subject to confidentiality commitments.  

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Policy. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to any of our websites; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. When possible, encryption is used, both in transit and storage. Access controls within the organisation limit who may access information.